# Aiseesoft FoneLab Help

## Introduction

FoneLab is a good assistant for iOS device users. It can easily recover the data lost due to jailbreak, iOS upgrade, system crash, etc. It is able to recover the lost or deleted data from iOS Devices, iTunes Backup File and iCloud Backup File. So you don't need to worry about losing data ever again! For the Recover from iOS Device, it supports recovering Data directly from iPhone 5s/5c/5/4S/4/3GS/3G, all iPads and iPod touch 5/4. For the Recover from iTunes Backup File, it can show the iTunes backup files of different devices you ever synced. For the mode of Recover from iCloud Backup File, you need to download the iCloud backup files to computer first and then recover them.

### System Requirement

OS Supported: Windows XP (SP2 or later), Windows Vista, Windows 7,Windows 8
CPU: 1.2GBHz Intel or AMD CPU, or above
RAM: 1GB RAM or more
iTunes Version: iTunes 10.7 or above. The latest version is recommended.

### Key Function

1. For devices of iPhone 5s, iPhone 5c, iPhone 5, iPhone 4S, iPad Air, iPad mini 2, iPad 4, iPad mini, The New iPad, iPad 2 and iPod touch 5, you can recover 8 types of deleted data directly from iOS devices, including Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari bookmark and Whatsapp. Meanwhile, it can scan and recognize other files still on your device such as Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, App Document, Voice Memos and Voicemail.

2. For devices like iPhone 4, iPhone 3GS, iPad 1 and iPod touch 4, it can retrieve 19 types of deleted data from iOS devices, including Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari bookmark, Whatsapp and App Document, Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, Voice Memos and Voicemail.

3. Get back the lost data from iTunes backup, like Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari Bookmark and Whatsapp. Simultaneously, it can scan and recognize other data in backup file, like Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, App Document, Voice Memos and Voicemail.

4. Retrieve files supported from iCould Backup including Contacts, Messages, Call History, Calendar, Notes, Reminders and Safari Bookmark. Simultaneously, it can scan and recognize other data in backup file, like Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Voice Memos and Voicemail.

5. Preview files before recovery, including the existing and deleted files on device.

6. Individually export specific files as needed.

7. Preview picture at full size as needed with rotation options..

### Recover from iOS device

Supported Devices | Supported Data
iPhone 4/3GS, iPad 1 and iPod touch 4 | Recover All Deleted Data (19 types): Contacts, Messages, Call history, Calendar, Notes, Reminders, Safari bookmark, Whatsapp, App Document, Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, Voice Memos, Voicemail.
iPhone 5s/5c/5/4S, iPad 4/3/2/Air, iPad mini/mini 2 and iPod touch 5 | Recover Deleted Data (8 types): Contacts, Messages, Call history, Calendar, Notes, Reminders, Safari bookmark, Whatsapp Backup Existing Data (11 types): App Document, Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, Voice Memos, Voicemail.

### Recover from iTunes backup file

Recover Deleted Data (8 types): Contacts, Messages, Call history, Calendar, Notes, Reminders, Safari bookmark, Whatsapp Extract Backuped Data (11 types): App Document, Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, Voice Memos, Voicemail.

### Recover from iCloud backup file

Backup Deleted Data (7 types): Contacts, Messages, Call history, Calendar, Notes, Reminders, Safari bookmark Extract Backuped Data (9 types): App Document, Camera Roll, Photo Library, App Photos, App Videos, App Audio, Message Attachments, Voice Memos, Voicemail.

## Registration

Click "Register" on the upper right corner of the main interface to open the registration window or choose the "Register" option in the Help menu, then you just need to input the two needed contents listed below and click "Register" Button to finish registration.

NOTE:
After you purchased it successfully, the registration code will be sent to your email address that you filled in the order form.
Email Address: The email address that you fill in the order form.
Registration Code: A string of characters marked as Activation key, license code or KEYCODE(S) in the order confirmation letter you received after the successful purchase.

## Set Preference

### General

Click "Menu" -> "Preferences" option to open Preferences Window, which allows you to set the following options for better user experience:

### Output:

Select a storage location for Output Folder and check the corresponding option to automatically open the output folder after recovery.

### Update Settings:

Here you can let this app automatically check for program updates or not. If choose automatically update, you can also set for the update time interval (Every Day/Every Week/Every Month).

## Recover Files from iOS Devices

For iPhone 5s, iPhone 5c, iPhone 5, iPhone 4S, iPad Air, iPad mini 2, iPad 4, iPad mini, The New iPad, iPad 2 and iPod touch 5

FoneLab can not only recover the deleted files from devices including Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari bookmark and Whatsapp, but also scan and recognize other existing files on device like Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, App Document, Voice Memos and Voicemail.

1. Run the software, select "Recover from iOS Device" mode and connect your device (eg. iPad 2). Once detected, the current device name will be displayed on the interface of program.

2. Connect the device and then select the one which you want to restore to scan.

3. Click "Start Scan" button to begin scanning your device for deleted data on it.

4. Select the files you want to regain, click "Recover" to get back and save your data in local disc.

After the scan, you can preview all data found on your device in the scan result before recovery. The category and number of files (included the deleted file number) )will be listed in the right sidebar. Click one category on the left column, the specific content will be displayed on the right. You are allowed to rotate photo and view previous/next photo.

Tips:
1. Please make sure you've installed iTunes on your computer and it's the latest version.
2. When recovering data, please don't open iTunes to avoid the deleted data overwritten.
3. Don't use your device when data is lost because it could produce new data to overwrite the lost data and decrease the accuracy of data recovery.
4. For iOS 7 devices, press "Trust" when first connection and follow the instruction on interface to recover your data.
5. If your device has never been synced with iTunes and is password protected, you will be prompted for passcode. Please enter passcode to unlock your device and click "Start Scan" button again.
6. For the content of Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari bookmark and Whatsapp, the scan result includes the deleted and existing data, distinguished by different color. Click "Only display the deleted item(s)" button to display only the deleted data.

For iPhone 4, iPhone 3GS, iPad 1 and iPod touch 4

This program provides two modes: standard and advanced. Under standard mode, you can only find the deleted files, such as Messages, Contacts, Call History, etc. Under the advanced mode, it can recover photos, videos and other data, especially recover data when you've forgotten the locak screen passcode or your device can't access the system. But it takes more steps and time.

Step 1. Run the software, select "Recover from iOS Device" mode and connect your device to your computer. Then you are provided two modes to scan your devices: Standard Mode & Advanced Mode.

Step 2. Select one mode from the above-listed and click "Start Scan". For Advanced Mode, you need to download a plugin to enter device scanning mode.

Step 3. Please click "Download" to download and install the corresponding plug-in according to the prompt before scanning your device.

Step 4. After installing the plug-in, please follow the three steps below to enter scanning mode.
1. Hold your iOS device and click the Start button.
2. Press and hold the Power and Home buttons at the same time for 10 seconds.
3. Release Power button and keep holding Home button.

After the scan, you can preview all data found on your device in the scan result. The category and number of files (included the deleted file number) )will be listed in the right sidebar. Click one category on the left column, the specific content will be displayed on the right. You can double-click on a photo to view it.

Step 5. Select the files you want to retrieve, click "Recover" to regain and save your data in local disc.

Click "Exit Scanning Mode" button or directly close the software to launch your device into normal mode.

Tips:
1. Please strictly follow the three steps displayed on the interface. Both overtime and incorrect operation will cause a failure to enter into device scanning mode.
2. When you are in scanning mode your device screen will be completely black and no operation is allowed. Click "Exit Scanning Mode" button or directly close the software to launch your device into normal mode.
3. If your device is in abnormal mode, for instance, an iTunes logo appears on your device screen, you can restart the program and boot your device into normal mode according to the prompt.
4. Don't use your device when data is lost because that could produce new data to overwrite the lost data and decrease the accuracy of data recovery.
5.The scan result includes the deleted and existing data, distinguished by different color. Click "Only display the deleted item(s)" button to display only the deleted data.

## Recover from iTunes Backup File

FoneLab also lets you get back the lost data from iTunes backup file,, like Contacts, Messages, Call History, Calendar, Notes, Reminders, Safari Bookmark and Whatsapp. Simultaneously, it can scan and recognize other data in backup file, like Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Whatsapp Attachments, App Document, Voice Memos and Voicemail.

1. Run the software, select "Recover from iTunes Backup File" mode.

2. All iTunes backup files will be all listed in the left list area including information about device name and Last backup date.

3. Select the backup file you want to recover from and then click "Start Scan" to enter into scanning mode.

4. After the scan, you can preview all data found on your device in the scan result. The category and number of files will be listed in the left sidebar and the specific content will be displayed on the right panel. You can double-click on a photo to view it.

5. Select the files you want to retrieve, click "Recover" to regain and save your data in local disc.

Tips: 1. Please make sure you've installed iTunes on your computer and it's the latest version.
2. When recovering data, please don't open iTunes to avoid the deleted data overwritten.
3. If the corresponding backup file of your iOS device hasn't appeared in the file list area, it might be because the device has not been synced with iTunes yet. Please do a backup in iTunes and then retry.
4. When a lock mark appears in the backup list area, it means that the iTunes backup is encrypted and input password to unlock it for scanning.
5. The scan result includes the deleted and existing data, distinguished by different color. Click "Only display the deleted item(s)" button to display only the deleted data.

## Recover from iCloud Backup File

FoneLab also lets you recover certain lost data from iCloud backup file, including Contacts, Messages, Call History, Calendar, Notes, Reminders and Safari Bookmark. Simultaneously, it can scan and recognize other data in backup file, like Camera Roll, Photo Library, Photo Stream, App Photos, App Videos, App Audio, Message Attachments, Voice Memos and Voicemail.

1. Run the software, select "Recover from iCloud Backup File" mode.

2. Click Download to download the iCloud backup file to your computer. After download, the program will enter the scaning mode automatically.

3. After the scan, you can preview all data in the scan result. The category and number of files will be listed in the left sidebar and the specific content will be displayed on the right panel. You can double-click on a photo to view it.

4. Select the files you want to retrieve, click "Recover" to regain and save your data in local disc.

Tips: 1. Please make sure you've installed iTunes on your computer and it's the latest version.
2. Please don't connect your device during recovery, in order to avoid the backup file being updated or modified.
3. If you forgot your Apple ID or password, please click the Forgot Apple ID or Password on the bottom of the program to get it back.

## Contact Us

Contact us through our E-mail: support@aiseesoft.com